Mr. & Mrs. P

Our family owned and operated a furniture store, and in 2003 we suffered a devastating blow—a fire which destroyed the business. Our insurance company continually denied our claim and accused us of having set the fire. We needed help and with a recommendation of an associate at the NFA (National Fire Adjustors Association) we contacted Singer, Kwinter. The insurance company then came forward with an out of court offer for 50% of our initial claim. We turned this down. My family had done nothing wrong; we had paid our insurance dues and with the help of Singer, Kwinter, I knew we could win this case in court.

After a five week trial we were awarded our claim, as well as an additional $525,000 in punitive and aggravated damages as compensation for the unethical manner in which the insurance company conducted themselves. At the time this was the highest award upheld against an insurance company by the Ontario Court of Appeal. Dealing with the insurance company was a frustrating, demoralizing and exhausting experience. But with the help of Alf Kwinter and the team at Singer, Kwinter, finally got this settled and were able to move forward with our lives. For this we are most thankful.